Operations Management

Key Benefits to Participants
Each participant will learn:
·         Operation analysis tools and resources to prepare when launching an initiative
·         Operation improvement sample framework 
·         To start contributing operation management tools to their team
Key Benefits to the Company
The Company will gain:
·         High performing employee who can propose new operation improvement ideas.
·         Involved upcoming leaders who will understand executive management decisions. 
Course Outline
Module I: Fundamental concepts on Operations Management
·         Describes the interplay between operation demand and capacity
·         Influencers on capacity increase or decrease and managing capacity
Module II: Operations Management Strategy
·         How your department is linked to company strategy and the impact to the bottom line
Module III: Operation analysis
·         How to begin (who is your customer? gathering data, identifying possible waste, exploring what to focus and designing operation improvement solutions, who is your influencers?)
Module IV: Operations Improvement Basic Sample Framework
·         Visual Thinking Strategy
·         5 S
·         Visual Performance Management
Who Should Attend
This program is targeted for high performing team members and executives (COO), upcoming team managers, consultants and managers who are directly involved with operations.
Know Your Sensei
Imelda T. Lim has over 20 years in leading and consulting operations for international and local corporations. Key accomplishments include being part of company expansion from 12 employees to 3,000 employees; and launching the operation teams in Philippines, China, US, Romania, and India.

As part of a global strategy, she was able to get all her 9 managers Black Belt-certified to make Philippines the best in class site for process improvement. She has set up Shared Services business unit in the Philippines for the benefit of global offices. She has substantially helped improve sales revenues through operation audit and has created measurement points.
Her personal business venture is to digitize her 78-year-old mom’s food delivery business covering fourth generation recipes. Her mom was featured in ANC Local Legends TV, Esquire Magazine, ABS CBN, and Phil Starweek.
She earned her Master’s degree in Business Administration from the Asian Institute of Management and her Bachelor of Science in Commerce major in Legal Management from De La Salle University. She is also a Certified Prince2 Fundamentals. On top of her professional work, she is also an active volunteer at Victory Makati Kids Church. She also supports the Youth Campus and Chiang Kai Shek Section 4 Batch ‘88 retired teacher program.